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 Gettin back my account and Bubz

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Heavenleigh
New player
New player


Posts : 2
Join date : 2010-02-15

PostSubject: Gettin back my account and Bubz   Mon 15 Feb 2010, 11:46

The message below was what I send to Prizee...And down there is the answer i got Sad
Isn't there anybody that can help me? Embarassed
Before i was gone for a while I played at the English Prizee for over 3 years, en had a lot of bubz, and Maxpacks..
Now the are all gone pale


I Can't seem to get my password back after i've been gone for a while. The site is all in french and i don't understand a word of it. I tried to get my pasword by clicking on the right button, but the email and the link in it, doesn't seem to work. I'm not sure what my Pseudo was, neither the emailadress i used before..Probably it is the same i am using now. I really hope you can help me, because i know i was a goldmember and had a lot of points standing on my account. Greetings Heavenleigh


Service Clientèle
le 15/02/2010 08h48 Bonjour,

Vous aviez adressé une question au service clientèle.
Cependant, nous ne sommes pas en mesure de vous fournir une réponse et sommes amenés à fermer le service clientèle pour votre pays.
Nous vous prions de nous excuser pour le désagrément occasionné et vous remercions de votre fidélité à Prizee.

Toute l'Equipe de Prizee vous souhaite une excellente journée.
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Khot1
Diamond 2
Diamond 2
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Posts : 1365
Join date : 2009-10-08
Age : 30
Location : Campina, Romania

PostSubject: Re: Gettin back my account and Bubz   Mon 15 Feb 2010, 16:34

Unfortunately you cannot get your account back if you don't remember it (the email and password, everything) Crying or Very sad

Why ??? The message below will make you understand...

Here is the translation for the above message that you received:

You've sent a question to the service.
However, we are not able to provide an answer and are obliged to close customer service to your country.
We apologize for the inconvenience and appreciate your loyalty Prizee.

All Prizee Team wishes you a great day.



Thus, now you understand Neutral No customer service, and you cannot contact them, you cannot retrieve you're Prizee account if you do not remember it. I'm sorry to bring you this bad news, but that's just how it is !!! pale


Khot1 affraid
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Robs999
Platinum 2
Platinum 2
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Posts : 665
Join date : 2009-10-08
Location : Latvia, Talsi

PostSubject: Re: Gettin back my account and Bubz   Mon 15 Feb 2010, 19:29

Your Bubz are useless anyway! You can't get any gifts anymore. Only France.
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http://speles1.wordpress.lv/
Heavenleigh
New player
New player


Posts : 2
Join date : 2010-02-15

PostSubject: Re: Gettin back my account and Bubz   Mon 15 Feb 2010, 19:45

Thanks a lot Very Happy ...I allready got the translation on my own.. But thanks anyway... flower
And Prizee sucks Twisted Evil ........After all those years, and sponsering by buying maxpacks, now I lost everything, and even if I didn't...I can't get presents anymore, because I don't life in France.......Pffffff

And by the way, I DO remember my email-adres, and I filled in all my stuff (adress exc.) I even bought some presents at that time, so I really think it's crap that they cant do anything for me...But well.......



Edit: I got my password !!
Now I can get to my old account.....But really thanks for taking the afford to answer my in English and not in French Wink

So I can't get anything for my Bubz anymore? (My french really sucks, you may know, lol! )
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Khot1
Diamond 2
Diamond 2
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Posts : 1365
Join date : 2009-10-08
Age : 30
Location : Campina, Romania

PostSubject: Re: Gettin back my account and Bubz   Mon 15 Feb 2010, 20:15

No problem. We all hope it will work out in the end for all of us... Smile

And we hope you can visit us more often here... Smile Very Happy
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